What is the origin and journey of moon meteorite rocks, and how do they end up on Earth as meteorites?
Moon meteorite rocks are fragments of the Moon’s surface that were ejected into space due to impacts on the Moon’s surface. These fragments later made their way to Earth as meteorites.
Our Advanced and Premium timepieces hold moon dust that was carefully extracted from one of these rare lunar meteorites that have traveled such a long way.
Last updated: October 28, 2023 01:57
Will you keep me updated on any developments?
Certainly. We will regularly keep you updated through our newsletter, just make sure you are subscribed. If you have any troubles subscribing, please contact us directly at [email protected].
Last updated: October 28, 2023 01:57
What is the minimum pledge required to purchase the LUNAR1,622?
The minimum pledge to secure your timepiece starts at $399. This pledge level grants you access to our exclusive backer pricing and ensures you receive one of our exceptional watches as part of your support.
Last updated: October 28, 2023 01:57
If I choose a strap add-on, will this strap replace the black leather strap?
Yes, a strap-add on automatically replaces the black leather strap that always comes equipped with every watch.
Last updated: October 28, 2023 01:57
Can you tell me more about shipping costs?
Please note that shipping costs are not included in our Kickstarter campaign prices but will be applied during the fulfillment process. Rest assured, we are committed to keeping these costs as low as possible.
Last updated: October 06, 2023 02:19
How long does the warranty last?
The warranty period is 3 years from the date of purchase. Please refer to your warranty documentation for exact details.
Last updated: October 06, 2023 02:19
When will I receive my LUNAR1,622?
You will have 30 days to confirm your pledge during the live campaign. After confirming your order, we guarantee our VIPs and Premium Model backers a delivery BEFORE Christmas 2023. For non-VIPs as well as Standard & Advanced Model backers we will deliver until end of April 2024.
Last updated: October 06, 2023 02:19
What if my watch is out of warranty?
If your watch is out of warranty, you can still contact our customer support team for assistance. They can provide repair options and cost estimates.
Last updated: October 06, 2023 02:19
Are there tax and duties fees to pay?
Taxation may vary based on the delivery destination. VAT does not apply to US residents, while European residents may be subject to VAT depending on their country’s regulations.
Last updated: October 06, 2023 02:19
Can the watch straps be released and exchanged?
Yes, our watch straps are designed to be exchanged using spring bars. While it’s possible to dislodge these bars with the help of a tool, we recommend exercising caution and suggest seeking the assistance of a watchmaker for a safe and hassle-free strap exchange experience. Their expertise ensures that your watch remains in excellent condition during the process.
Last updated: October 06, 2023 02:19
Why does the meteorite moon dust inside the 3 o'clock chamber on the watch remain stationary?
The low granulometry of the dust brings low visibility in the chamber when it moves due to dust deposit on the sapphire glass thanks to electrostatic forces.
Also, the hygrometry parameters in the chamber plays a crucial role when having free moving dust as it can easily conglomerate if the watch is in a cold environment and the air trapped inside the chamber reached the dew point.
Last updated: November 03, 2023 04:16
Why INTERSTELLAR?
Last year, our crowdfunding projects generated over $600k in funding, and we’re proud to have earned the satisfaction of over 1,000 happy customers!
Last updated: November 03, 2023 04:25
What does it mean to back a project (pledge)?
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: November 03, 2023 04:25
What payment methods can I use?
You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. BackerKit does not accept payments with PayPal.
Last updated: November 20, 2023 23:56
Where do you ship?
We offer worldwide shipping with very good competitive shipping rates.
Last updated: November 03, 2023 04:25
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.